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Help & Service
We are a traditional trading house of technical items for the Industry and DIY.
Our Team consists of technical trained personnel and engineers with long-time experiences
which will help you with proposed solutions for your applications.
We have a loggin necessity rule for orders and inquiries in order to make it as simple as possible for you.
Your order is firstly "administered" which means you will
receive an automatically generated confirmation mail from our webserver
that we have received your message, inquiry or order.
The legally valid agreement for sale comes with the order confirmation send by our inventory management system
in which possible additional costs like shipping costs et cetera are listed.
You can still disagree the order confirmation.
We donate 5% of the net total order sum for your firt purchase:
You can review all of our items in the shop.
Simply select the tab "Ratings" and then click "I would like to evaluate this item!".
For items with variant products is important to note that only the base product can be reviewed.
This means that it is not possible to review individual variant products.
You can pay by credit card, paypal, advance payment or invoice. The different possible payment methods are listed in the request or order function and must only be selected. We reserve the right to conduct appropriate credit checks, and then under certain circumstances in our order confirmation number other than the types required of you elected, such as prepayment.
We deliver fast. The delivery time across Europe is usually 4-7 days. On request we send, against an extra charge, whether by express with DHL. Because we can not keep all the presented items 100 000 Stock, there are some products where lead times is up to several weeks. This time we specify in the order confirmation.
If we comply with delivery dates from which we are not reasons, can not influence (such as delay by our suppliers), then you will get the appropriate information.
We deliver free of shipment fee on a contract value of from € 119,- gross (€ 100,- net). This only applies to shipments that can be sent by parcel-service. For shipments which cannot be sent via parcel-service because of weight or volume only by freight carrier, the scheme on grounds of cost is unfortunately not observed.
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